With this software you can build a contact center. A place where you or your employees can answer customer calls. The call center can work in any location you need.
Record calls, forward the case to the technical department, check the validity and availability of services during the call
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Using the Twilio operator, you can connect any phone number from dozens of countries around the world
From a dozen to several dozen zlotys a month, depending on the number type
The call information comes to everyone. Whoever picks up talks. You can also select in the settings who has the right to answer this call
It will load so you know who you are talking to
If someone else using the system can answer the second call, you can answer as many calls as you have active people in the system. and if no one can answer, there will be a record on the list that someone tried to call and you can just call back.. also from the system
Yes you can it works both ways! All you have to do is click the magic button
No you do not have to. But you need to enter your Twilio operator details, we'll show you how to get them
Yes, you can do all this while chatting, just keep your browser open
